Refund and Return
Refunds can be issued in the following cases:
- You have problems with item(s) and they cannot be solved by our support team.
- If the same item has been ordered more than one time by mistake.
- The product is un-opened (if shrink-wrapped or sealed the product must still be sealed); Does not show any signs of wear or usage.
- Purchaser pays for return shipping costs on all products, refunds are made minus an administrative charge of $50.00
Refunds can be processed within one week (this is a minimal period). As you should know, money transfers between the banks takes time (5-8 business days), so, please, be patient.